Whoever you are and wherever you’re from, we want you to feel at home from the moment you walk through the door. So here’s some info on what you can expect when you join us at SOUL Church.

FAQs

What is the Wonder?

The Wonder is our all-singing, all-dancing Christmas spectacular. Come on a journey with a host of your favourite festive friends to find the true meaning of Christmas…

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Can I bring drinks and food into the auditorium?

We ask that you only bring in drinks with a lid and only food and drinks purchased at our onsite cafe.

What do I do with my pram?

We’re sorry but because we’re tight for space, you won’t be able to bring your buggy or pram into the auditorium. We have a dedicated area within the building where you can leave it, but please note this isn’t supervised, so you do leave it at your own risk.

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Is there a cafe?

Yes, there is a fully functioning cafe onsite. Why not try our exclusive honeycomb hot chocolate?

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Is there parking onsite?

There’s free parking available and our team will be ready to welcome you!

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What to wear? Is the building warm?

Whatever you're comfortable in! With so many people, it can get a bit warm, so layers are always a good idea, but there's no dress code. Some people prefer to come in their jeans or joggers, while others like to dress more smartly. It really doesn't matter - we want you to feel relaxed and at home.

What happens if I’m running late?

As The Wonder is so popular, if you're not there 15 minutes before the start, we reserve the right to give your tickets away.

Can I take photos or videos during the show?

Absolutely! There will be themed photo booths for you to take pictures with your favorite character. Don’t forget to tag us @soulchurchuk on Instagram!

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Is there wheelchair or accessibility access?

Yes, we also have accessible parking available close to the building and the building is wheelchair friendly.

Is there a baby-changing area or feeding room?

Yes, we have a private feeding room available with changing facilities. We also have baby changing facilities in our accessible bathrooms.

How long is the show?

Our show is around 90 minutes, with no interval.

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What time should I arrive?

We suggest that you arrive 30-45 minutes before the show starts. This will give plenty of time for parking, to visit our cafe, get checked in, and visit our sweet stand.

How long do I have to check out?

Once you’ve put tickets in your basket, you have 20 minutes to complete your booking.

How do tickets work?

Tickets will be released on the 9th of November at 5pm. Children under 2 don’t need a ticket as they will sit on a parent or guardian’s lap. Children 2 and older will need a ticket.

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Give online

Click the button below to give online by card or to set up a direct debit.

Give online

UK Standing orders and bank transfers

Setting up a standing order means there are no transaction fees, it's easy to set up with your bank, just use the account details provided and your Giving Number [if applicable] as the reference.

Banking Details
‍Account Name: SOUL Church Ltd
Sort Code: 20-62-53
Account Number: 53967565
Iban:GB55BUKB20625353967565S

WIFTBIC: BUKBGB22
Reference: Your Giving Number [if applicable]

UK Gift Aid

Boost your donation by 25p of Gift Aid for every £1 you donate. If you are a UK taxpayer, you can register for Gift Aid, please contact us via email with your details below:

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finance@soulchurch.com

US Donors

For a tax-efficient way to give, please click the button below.

Click here

What will happen my first time?

When you turn into Heartsease Lane, our friendly Arrivals Team will show you to a suitable parking space (Blue badge parking available). When you come in to SOUL Church, you'll see our cafe and a central atrium where people can hang out and chat. From here, you can check your kids in to their age groups and come into the main auditorium for the service. Our Host Team will be waiting to show you to your seat. Our services usually last around 90 minutes, and include worship, prayer and a message. We have a family room for those with babies and toddlers and a private breastfeeding area. You'll be able to watch the service on screen from these rooms, so you won't miss anything.

What to wear

What do you offer for family?

We cater for all ages here. If you have a baby in a pram, we have an area of seating where we can take a number of buggies and prams. It's close to our breastfeeding room. We also have two family rooms, so if you need to pop out with your little one, there's a place where they can play and you can feed them and change nappies. Our kids programme runs throughout the service for those aged 3-11. You'll need to register your child, which takes a few minutes, so please arrive a few minutes early if you can. We also have a youth programme that usually runs at the 9am and 11:30am services for high school ages. SOUL Youth also runs on Friday nights during term time, from 7-9pm.

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Does Church offer SEND provision?

We are passionate about making church accessible to everyone and sharing the gospel with people, regardless of their needs. For children and young people with additional needs and disabilities we offer support in Soul Kids and Soul Youth. For those with higher support needs, we have a programme running in the 11:30am service in our SEND room, specifically designed to minister to those aged 3-17 who may not be able to access other areas of church. You can sign up to Soul Champions or find out more by emailing info@soulchurch.com. If you would like to make use of our SEND provisions please fill out the form below.

SOUL Champions

Accessibility and additional needs

We have accessible parking on site and all public areas of the building are on the ground floor with no steps. We have facilities for those with sensory issues too. And there's a dedicated private breastfeeding room.

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